Blog Downtown Greater Council

Duluth's Blue Cross Blue Shield Retail Center

June 1, 2018

Duluth's Blue Cross Blue Shield Retail Center

Located in the lower corner of the maurices building on Superior Street is the BlueCross Blue Shield Duluth Retail Center. It’s an open, bright area with so much to offer! Here’s some Q&A about the retail center:

What can I do at a Blue Cross retail center? You can get help with enrollment in health plans. If you already have a health plan, a retail center associate will provide personalized face-to-face customer service. There is also FREE parking in the attached ramp.

I’m already a BCBS member, why should I go to the retail center? Learn about transitioning to Medicare at a workshop. Participate in a health or wellness class. Get answers to questions, such as: What’s in my contract? How do I set up a member account online? What if my family changes or I need to make plan changes? How do I check claim status?

What if I’m not a BCBS member? We’ll help you understand what health insurance is and how it works. We can review the plan options available to you. You can enroll in a health plan onsite. You can attend a workshop explaining Medicare. You can participate in a health or wellness class. You can learn about Blue Cross and our commitment to consumers and the community.

How do I sign up for the classes held at the Blue Cross retail center? Attend an onsite educational and wellness class or check out other services to support your efforts to stay healthy. Topics include Medicare, managing diabetes, health screenings, fitness for seniors and more. Classes are typically held during the week, mid-morning, early afternoon and early evening. Walk-ins are welcome, but class registration is encouraged so you can be notified of a change or cancellation. For a list of classes and events go to

Should I make an appointment? You can drop in, but it is best to book an appointment with a retail center associate ahead of time. The retail center is open Monday-Friday, 8 a.m. – 6 p.m. However, hours from October 1 through January 31 are Monday-Friday 8 a.m. – 7 p.m. and Saturday 9 a.m. – 3 p.m. Our phone number is 218-529-9199.

If I don’t live near the retail center, where can I go for information about health insurance? View information online about Medicare plans or individual plans or you can also try our new, pilot face-to-face online sales service if you are looking to purchase a health plan.

Upcoming Events

Kathryn Derbis Art Reception: May 18th 4-7 pm

Dementia Friendly Living: Lunch and Learn: May 23rd 11 am-1 pm

Nutrition Series from Chef RDN-Diabetes Basics: June 15th 10-11 am

Federal Employee Session: June 28th 10-11:30 am

Duluth Youth Creative Challenge (DYCC)-Blue Cross Blue Shield of Minnesota recognizes that mental health is a very important part of overall health. By fostering productive and proactive habits of creative expression at an early age; we can help the overall well-being of the Northland’s youth as they traverse the journey into adulthood.

Blue Cross Duluth Retail Center is excited to sponsor the 2nd annual DYCC. Art created by youths age 5-16 will be on display at Blue Cross’s Downtown Duluth location from 7/9-8/31. The artwork will be judged by a panel of professional and impartial local artists. The overall winner will be unveiled Saturday August 11th at 10:00 AM. This event will foster individual creative expression through different forms of art. DYCC participants will be asked to create a great unique piece of art within one of the six themes; Fairy Tales, Great Outdoors, Heroes, Out of Place, Being Healthy, and Through a Window. Submission Dates: Ages 5-7 July 9th, Ages 8-10 July 16th, Ages 11-13 July 23rd. Ages 14-16 July 30th. Anyone interested in Duluth Youth Creative Challenge can contact Tammy Kausch @ 218-529-9199 or